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Pool builder put the pool in the ground without a construction certificate, causing stress and major delays to the project to rectify with local council.

Retaining walls were built as part of the contract but under a separate development application. The pool builder did not pay the subcontractor. The subcontractor contacted us for payment however we paid the pool builder because the contract for the works is with them, They will not proceed with an occupancy certificate because of monies owed to them.

A private certifier was engaged for the pool build and they will not issue an occupancy certificate because the pool builder has not paid the certifier.

The pool builder contacted us to advise that the heat pump had been recalled and needed to be replaced. The builder took the heat pump but did not replace straight away. It took six months and constant chasing up to get the heat pump replaced.

A channel drain was installed as part of the project and has been left open with no drain covers. Were promised a number of times that this would be done and still not completed.

The project has taken over 18 months for a fiberglass pool, retaining walls, pool fencing, equipment and concrete surrounds.

We had similar experience to another post on this review site. Has been a very stressful and distressing experience.

We had an issue with a plumbing issue at our Small Business. We found it hard to find someone who could do the job in a timely manner, but Bee Wise plumbing were local and were able to fit us in. Very thankful

We have had a terrible experience with SCE Pools.

Our pool was commissioned in November 2021 and we have been fighting the husband and wife owners who want to avoid taking responsibility for their defective work, since then. A large section of our pool does not have adequate water flow, due to incorrect plumbing. The male owner admitted that there was insufficient water flow in person (audio recorded by QBCC) but has not fixed it (attempted to with a larger pump but that didn’t work as he doesn’t seem to understand flow rates and friction loss in pipes).

Despite the fact that the QBCC inspector and an independent building inspector stated that there was insufficient water circulation, as well as a hydraulic engineer showing why (allegedly poor plumbing design), the male and female owners are continuing to deny there is a problem.

QBCC advised that this is a contractual issue, so we lodged it with QCAT. The owner informed myself and QBCC in writing that the delay in fixing our pool was due to his “personal issues”. He then changed his mind and advised in legal correspondence that it is due to the pool not being defective. Our auto-filler in the pool has also never worked.

My lawyer applied to join the owner of Sunshine Coast Excavations personally so that they cannot hide behind the company and just go bankrupt. My lawyer also applied to move the matter from QCAT to the District Court of Queensland. The lawyer acting for SCE Pools opposed that application and lost. Thankfully we are now in a costs jurisdiction, and this company and the director/s will be held responsible and fully accountable. I intend to continue to let people know that this company acts unethically and avoids taking responsibility for faulty work. Other people need to be warned!

Collateral damage to a faulty pool was damage to our front door, side fence, and front drain. To top it off, they were the most expensive quote we had (out of 3 quotes) and came highly recommended.

QBCC also advised that their contract is not compliant with QBCC regulations and are being investigated for the contract and taking an excessive deposit. It took QBCC nearly a year to hold the owner accountable for these 2 issues but they have since ruled against the owner of SCE Pools. See QBCC record attached.

Learn from our defective pool and build a concrete pool with someone else.

We were compelled, when a dodgy pretend builder (Corey Lohrey) abandoned our build at roofing stage, to take over as reluctant owner builders in order to get our home completed. Engaging a plasterer was one of the first challenges, as prices were rising fast and another price rise was imminent. I obtained six quotes. Nick, from NC Linings, quoted much less than any other, and he was young, which raised doubts. But I took the gamble and signed a contract with him, and I could not have wished for a better job. Nick and his team were a pleasure to have on site: polite, obliging, eager to please, skilled and diligent. They did an absolutely fantastic job, even adding some finishing touches that weren’t included in the specs. When hubby and I mentioned that we disliked the way an opening looked. Nick quickly packed out the flat side that looked weird and plastered it to create a neat and attractive finish. When I remarked that the ceiling in the entry cloak cpd was ridiculously high, he lowered it. No complaints. No hesitation. His team were lovely guys – a pleasure to have on site.

I’d give them TEN stars without hesitation if I could. I have no hesitation in giving them the strongest recommendation possible.

If you want a great job at a fair price, Nick is your man!